Grievance Investigation
- Have you received a complaint from a staff member and not sure what to do?
- Does the complaint seem too trivial to address?
- When is a complaint informal or formal, serious or less serious?
- Are you looking for an independent and impartial third party to handle the complaint process?
- Are you unsure how to conduct a valid workplace investigation?
Businesses who value their employees will always acknowledge any complaint and quickly move to address the issues. If you are not sure what to do,Workplace Conflict Resolution can advise you of the most appropriate course of action - whether that be an informal or formal process and then deliver a resolution process in a timely, respectful and professional manner with minimal disruption to the work environment and minimal damage to working relationships.
Where the allegations put forward in a complaint involves misconduct according to the organisation’s policies and/or workplace legislation, businesses have an obligation and a responsibility to ensure the matter is appropriately investigated.
Workplace Conflict Resolution can support your business to confidentially and constructively address all grievances.
We provide independent, impartial and thorough investigation services, including the provision of a comprehensive report on the process undertaken, our findings and recommended actions that could be implemented by the organisation to further manage the situation and minimise any future conflict.
