Workplace Conflict Resolution

Catherine Gillespie - Director

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace. Catherine has a particular interest in Challenging Behaviours and High Conflict Personalities & Situations within the workplace.

As a qualified and accredited mediator, Catherine is able to support parties to more fully understand their dispute and work towards agreements for future workplace behaviours and interactions.

Having spent most of her professional career in training, coaching or teaching roles, Catherine has a unique ability to facilitate in a style that is engaging and effective.

Always endeavouring to improve her skills, Catherine has attained several relevant qualifications including: Masters Degree in Conflict Resolution (La Trobe University, Faculty of Law), Certificate in Professional Coaching (Coachcorp Pty Ltd), Certificate IV in Assessment and Workplace Training and a Bachelor of Education (Secondary – Maths & Physics, Deakin University). She is also an Accredited LSI/GSI Practitioner (Human Synergistics®), Conflict Dynamics Profile® Practitioner (Leadership Development Institute, Eckerd College), Team Management Profile® and Strategic Team Development Profile® Practitioner (Team Management Systems®)  and an Accredited Mediator (LEADR Australia).

Whilst earning her Masters Degree in Conflict Resolution, Catherine was awarded the Dean’s Award for Academic Excellence. She is currently studying for a Masters Degree in Workplace and Employment Law with Monash University.

Catherine draws on her experience in international sport as both a player (Australian Netball Team - 1988, Vice Captain Aus U/21 Team - 1986) and coach (Head Coach - Malaysian Commonwealth Games Netball Squad – 1995/96) and brings this facet of coaching, teamwork and excellence to her work in the corporate arena.

Her contribution to sport in Australia has led to her being the recipient of the Australian Sports Medal Award (for services to sport).

Catherine is also a well respected consultant and team member with Human Priority.

Our Team, Our Values

Our Team

Our highly qualified, energetic and skillful consultants are predominantly based in Sydney and Melbourne. Providing a professional service to our clients means that consultants are prepared and willing to travel to other capital cities within Australia as well as many regional locations.

Our Values

Maintaining confidentiality about matters within your business and around agreed aspects of our communications with each individual is of utmost importance to us.

We believe, that as consultants, we are in service to you and not the other way around! We will always invite your participation in the design of programs for your business and ensure the program aligns with your business policies and objectives. Will not alter any aspect of the program without your prior approval. We will always communicate exactly what we plan to deliver and then provide a follow up report on the progress or outcomes achieved. We remain accountable to you on every aspect of our delivery.

We believe in the notion of life-long learning. As consultants we strive to stay abreast of new trends, innovations and research. We aim to encourage and motivate your staff to move beyond the boundaries of the action-learning projects within our programs.

We realise that everyone frames reality and takes in all modes of communication through the filters of their own experiences, beliefs, values etc. On this basis, we ‘seek first to understand’.

We approach all interactions with only positive regard for each client. This means that we do not form preconceived ideas or judgements about that person or the situation. We also believe that each person has the ability, located from within, to be able to enact the change they desire. It is our role to provide skills training and objective feedback that supports a faster journey forward toward greater achievement and self-actualisation.